Moxie's refund policy for classes canceled due to instructor no-shows.
If an instructor does not show up for the class within 5 minutes of the scheduled start time, it is considered an instructor no-show and the class will automatically cancel.
For drop-in attendees. The amount already paid by any drop-in attendee would be reversed from the instructor’s account and returned to each student as Moxie credits.
For package holders. For instructor no-shows, any attendee who reserved the class with a pass would have the pass returned to their account.
For subscribers. Subscribers are unaffected by instructor class cancelations - they can cancel their upcoming subscription renewals at any time.
For Moxie Pass members. For instructor no-shows, any attendee who reserved the class with Moxie Pass tickets will have their tickets returned to their account.
For more information of refunds, please see here.