Information on On-Demand and prerecorded classes on Moxie. 

Contents:

  1. What classes are included in my On-Demand library?

  2. Who can access my On-Demand classes?

  3. Editing On-Demand classes

  4. Collections and Featured classes

  5. Other FAQs

Make your classes work hard for you, even after the workout is over. With Moxie, you can offer previously recorded, On-Demand classes and charge for access.


Instructors can choose to record, or upload, as many On-Demand classes as they wish.


To record a new On-Demand class directly on Moxie, click the Add a Class button on your profile and choose the "On-Demand" option. Once you fill in the details and click Record Now you will be able to enter the warm-up room and start the class. Your session will be recorded and automatically added to your On-Demand library.

What classes are included in my On-Demand library?

All recorded Livestream classes are automatically uploaded to the instructor's On-Demand library. The recording only includes the instructor's video, not any of the attendees.

Instructors can also upload any of their previously recorded classes to their On-Demand libraries. For steps to do so, see here.


Instructors can choose to hide any of their On-Demand classes. Only the instructor can view hidden On-Demand classes.

Who can access my On-Demand classes?

  • Subscribers can access all of the instructor's On-Demand classes as long as their subscription includes On-Demand.

  • Package holders can unlock any of the instructor’s On-Demand classes for one Pass, as long as their package includes On-Demand classes.

  • Paid drop-in attendees can view the specific recordings of the classes they reserved—giving them the ability to watch a session they paid for but couldn't attend live.

  • Flex Pay classes can be rewatched by clients who attended them live


Editing On-Demand class details

To edit your On-Demand class details, click on the Edit button on the class card. From there, you will be able to upload a new thumbnail and edit the title, description, required equipment, skill level, and intensity.


Collections 

Can I group my On-Demand classes?

Yes - simply navigate to the On-Demand section on your profile, and click on Create Collection to start.

Give your collection a name, and a short description - these will be visible to your clients.

Once created, you can simply click on the Collection button on the On-Demand class card, select the collection you want to add it to, and click Add.

 

Can I use the same On-Demand class across multiple collections?

Yes, you can add On-Demand classes to multiple collections.

 

How is the collection sorted?

The most recently added On-Demand classes will appear at the top.

 

How to remove a class from a collection?
Simply click on the button next to the collection name to remove that particular class.

 

What happens if I delete a collection?

You can delete a collection by clicking into it, and then on the trash can icon. Deleting a collection just deletes the collection itself, it does not affect or delete any of the individual classes in the collection.

 

Add to your Featured collection

Select up to three On-Demand classes to help attendees get a feel for you in action. Showcase classes that exhibit your best work! Attendees can watch a free 3 minute preview, starting at the 5 minute mark of the recording. These Featured classes can be previewed on your main Moxie profile page, next to your class schedule.

To feature a class...

  1. Go to your On-Demand tab.

  2. Click Collection on the On-Demand class card.

  3. Click Add next to the Featured collection.

Please note: videos uploaded to Moxie do not initially have the 3 minute preview capability. If you intend to feature an uploaded On-Demand class please send the team an email at support@moxie.xyz and we can ensure your Featured video is unlocked and viewable. 

Other FAQs

Where can my clients find my On-Demand classes?

Your On-Demand classes are listed under the On-Demand tab on your Moxie profile.

 

When will my Livestream class recordings appear in my On-Demand library?

Class recordings are typically available within a few minutes after class completion.

 

Can I send my student the link to a specific class video?

Currently the best way to accomplish this is to place the desired On-Demand video into a collection and send your client the link to the collection. There is no way to send a link to just the recording at this time.

 


 Additional questions? Shoot us an email at support@moxie.xyz